Frequently Asked Questions
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The best way to reach me to schedule an intake appointment is by clicking the contact us button below or sending an email to ashton@navigatingseasonstherapy.com. Because I am usually in sessions during the day, email is the preferred communication. I am happy to schedule a free 15-minute consultation call, however.
For clients 17y.o. and younger (or 18y.o. and still in high school), I do require a parent or guardian to be present during the intake. I will spend the first 10-25 minutes with the parent and then the rest with the child or teen. My goal is to get all the background information from the parent, so I can solely work on making the child or teen feel comfortable with the office and therapy. I do not ask my minor clients why they came to therapy on the intake- that is the question they are fearing the most. Rapport first, processing second!
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Sessions vary between 45-50 minutes long. Sometimes they can run shorter and sometimes they can run longer.
For parents or caregivers bringing their child, you have the option to wait in the lobby, car, or drop them off. Please note that you must be back at least 5 minutes before the session ends to ensure you are in the lobby when your child finishes.
Teens are welcome to drive themselves with their parent’s approval.
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Yes! In order to avoid the holding fee of $100, all session cancellations must occur 24 hours before the appointment start time. Clients who have Monday sessions must cancel by 5pm the previous Friday to avoid the fee.
Clients that attend sessions after 15 minutes of their scheduled appointment, without proper notification to their therapist, will be considered a no show and incur the $100 fee.
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I offer both in person and virtual sessions. The price of the intake initial visit is $160. For sessions going forward, the price is $135. Parent meetings are also $135. All sessions listed are 50-minutes in length.
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I am currently INN with Aetna, UHC/UMR, BCBS, and Baylor Scott & White. I am also a cash card provider for Curative.
I can provide a superbill that can go towards your out-of-network deductible (if applicable) for any insurances not listed. Please contact your insurance directly to see if that is an option.
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I specialize in seeing boys and girls ages 10-25. This is when seasons of life change the most and need a therapist that can translate tween and adult talk. If outside of this age range, feel free to reach out to me and see if it still might be a good fit!
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Yes!! Clients with behavior and/or anger issues are my favorite type of clients to work with. I was recently told by a new family that they heard about me from word-of-mouth as the “angry teen boy guru”.
While clients with behavior and/or anger problems do on average stay in therapy longer, they end up loving it because for once, they are seen as the amazing person they really are and not what they present to be.
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Nope! My goal is to make therapy an enjoyable experience. There is no laying on the couch talking about your feelings while the therapist is writing on a clipboard. In fact, the number one thing kids and teens say is that this was way better than the bleak movie version they had in their heads.
Instead, the office has different activities and activity rooms. There is pool/ping pong/ air hockey table, slime lab, art, punching bag, and so much more.
I do offer traditional talk therapy in a calm environment in office and telehealth as well if that is more your speed.
The client dictates how they want the session to go!
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In cases of divorce or separation, I do require contact information to attempt consent from both parents/ legal guardians. Therapy is done best when both parents are present and feel included.
I legally also must have the newest and signed full copy of the divorce decree and/or custody arrangement to further determine consents.
Note: It is up to the parents, not therapist, to arrange scheduling during their assigned days and splitting payment if applicable.
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Effective January 8, 2026
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
This Good Faith Estimate is only an estimate which may be subject to change and may not reflect the overall total charges. There may be additional items or services not contained in this Good Faith Estimate to be recommended by your convening provider as part of your course of care. If new or additional services are recommended for a future date, you will be provided with an updated Good Faith Estimate prior to that upcoming service.
If service(s) is/are recurring, then the estimated costs included on the Good Faith Estimate are valid for 12 months from the date of the Good Faith Estimate.
This Good Faith Estimate is not a contract, and you are not obligated to obtain the items and/or services mentioned on the estimate, you may decline services at any time, if you so choose.
If the actual amount billed exceeds the expected charges included in this Good Faith Estimate by $400 or more, it is your individual right to initiate the patient-provider dispute resolution process.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
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Effective Date: January 8, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Navigating Seasons Therapy, PLLC is committed to protecting the privacy and confidentiality of your health information. This Notice of Privacy Practices describes how information about you may be used and disclosed and explains your rights regarding that information.
Our Responsibilities
We are required by law to maintain the privacy and security of your protected health information, provide you with this notice of our legal duties and privacy practices, and follow the terms of the notice currently in effect.
We will notify you promptly if a breach occurs that may have compromised the privacy or security of your information.
How We May Use and Disclose Your Information
Your health information may be used or disclosed for purposes including:
Treatment
We may use or share information about you to provide, coordinate, or manage your care and treatment, including communicating with other health care professionals involved in your care when appropriate and permitted by law.Payment
We may use or disclose information as necessary to bill for services, process payments, or obtain payment for care.Health Care Operations
We may use information for activities necessary to operate the practice, such as quality assessment, professional consultation, legal or administrative services, and other practice-management activities.When Required or Permitted by Law
We may disclose information when required or permitted by federal or state law. This may include certain circumstances involving suspected abuse or neglect, serious threats to health or safety, judicial or administrative proceedings, public health activities, or other legally required disclosures.Other uses and disclosures of your protected health information generally require your written authorization. You may revoke an authorization in writing at any time, except to the extent that action has already been taken in reliance on it.
Additional protections may apply to certain types of information, including psychotherapy notes and records related to substance use disorder treatment.
Your Rights
You have certain rights regarding your health information. Subject to applicable law, these may include the right to:
Request access to or a copy of your health records.
Request corrections to information you believe is incorrect or incomplete.
Request confidential communications or ask us to contact you in a particular way.
Request restrictions on certain uses or disclosures of your information.
Receive an accounting of certain disclosures of your health information.
Receive a paper or electronic copy of this Notice of Privacy Practices.
File a complaint if you believe your privacy rights have been violated.
You will not be retaliated against for filing a complaint or exercising your privacy rights.
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A new law that started in 2025 mandates therapists must have this on their website. It is your right as a client if having a grievance to speak to me directly or contact the following links below.
If you would like to contact the Texas Behavioral Health Executive Council (BHEC), you can do so at:
https://bhec.texas.gov/new-contact-form-page/.If you would like to file a consumer complaint with the Office of the Attorney General, you can do so at:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint/.